Refund Policy

30-day money-back guarantee

We want you to be happy with FundLoot. If you are not satisfied with your purchase, you may request a full refund within 30 days of your order date. This applies to change-of-mind requests as well as issues with the Service.

Free trial

FundLoot includes a 14-day free trial. You are not charged during the trial, and you can cancel any time before it ends to avoid being billed. If you are charged after the trial and wish to be refunded, the 30-day guarantee above still applies from your order date.

How to request a refund

Because Paddle is the Merchant of Record for all orders, refunds are requested through Paddle:

• Visit paddle.net and use the receipt or order details from your purchase confirmation email; or
• Contact Paddle support, who handle all customer service inquiries and returns on our behalf.

Approved refunds are returned to your original payment method. Processing times may vary depending on your bank or card provider.

Cancellations

You can cancel your subscription at any time from the billing portal inside the app. When you cancel, you keep access until the end of your current billing period. Cancelling stops future charges and is separate from requesting a refund. See our Terms & Conditions for more detail.